Innovation and Tech Dept: Smart City Playbook Re-Launched for You

TLDR: The City of Charlotte has re-launched its Smart City Playbook, with a focus on collaboration and community engagement. The playbook aims to improve communication, build accountability and trust, and decrease the digital divide in the city. It outlines five key tactics for achieving these goals, including defining the needs of the community, amplifying the strengths of community partners, and creating opportunities for co-creation. The playbook also includes case studies and worksheets for residents and community partners to use.